Frequently Asked Questions

Yes, NoxStack Hq operates globally. Our clients are based in the US, UK, Canada, Australia, and across Africa. We're remote-first by design, with engineers across time zones, so your project moves regardless of where your business hours fall. Remote isn't a limitation for us — it's how we operate at our best.

You get direct access to the engineers building your product — not account managers. We run two-week sprints with weekly live demos, a shared project board updated daily, and async communication via Slack or your preferred tool. You always know what's been built, what's in progress, and what's next. No surprises.

You do. Full intellectual property transfer is standard in every engagement. You receive the complete, annotated source code in your own repository from day one — no vendor lock-in, no licensing fees, no ongoing dependency on NoxStack Hq unless you choose a maintenance retainer. What we build is yours, unconditionally.

Project costs vary significantly based on scope, complexity, and team size. A well-scoped MVP typically starts from $10,000–$30,000. Complex enterprise platforms and AI systems are priced after a free scoping session. We provide transparent, fixed-price quotes — no hidden fees, no scope creep, no bill shock at the end of a sprint.

A focused MVP can be delivered in 6–10 weeks. Complex enterprise systems and AI platforms typically run 3–6 months. We work in two-week sprints, so you see working software from week two onwards not just at the end. Timelines are defined during our free scoping consultation and locked into the project agreement.

Both. For well-scoped projects, we prefer fixed-price contracts — they give you budget certainty and align our incentives with delivering results, not logging hours. For longer product development engagements where scope evolves, we offer monthly retainer arrangements with full cost transparency and no lock-in.

Every project includes a 30-day post-launch support window at no extra charge covering bug fixes, performance tuning, and OS/browser compatibility updates. After that, we offer optional monthly maintenance retainers for ongoing support, security patching, and feature development. You're never left on your own after launch.

Yes. We regularly inherit codebases from other agencies or in-house teams. We begin with a thorough technical audit assessing code quality, security posture, architecture, and test coverage then provide an honest assessment and a remediation plan before we commit to any ongoing work. No false promises about inheriting someone else's technical debt.

Yes, always. We sign mutual NDAs before any discovery conversation involves sensitive business information. For clients operating under GDPR or handling personal data, we also execute Data Processing Agreements (DPAs) that define our obligations as a data processor. Confidentiality and compliance are non-negotiable standards, not options.